In accordance with the European Data Protection Regulation, which came into force on 25 May 2018, we have updated our Privacy Policy, which you can consult below.
Privacy Policy Summary
Accept and Cancel your consent
Explanation of how we process your data and how it is stored by us. You can always request a copy of it, sending an email to: po@portugalmegleren.no
Request the elimination of our data from our database; if you request this, we will ensure that your data will be erased from our servers permanently.
Information about your rights regarding your data as below.
How to contact us to request the change or copy of any data: po@portugalmegleren.no
What information do we collect?
We collect the information that you have provided us essential to the purpose of contacting us and in order to keep us in touch, such as your name, telephone number, email address, address, place of residence, spouse’s name, identification documents, professional information, details of the properties that is owned or details of your property search all referenced and archived as DATA below.
How do we use and process your data?
All such data are archived on Mercator Group servers and are only handled by expressly authorized employees or suppliers of server hosting services with whom we have a contract and a confidential agreement.
Working with third parties: When working with third parties who need access to certain information to perform their work for us, we require those third parties to comply with our privacy standards and only provide the data essential for the activity in question.
Privacy and Data Protection Policy
Portugal Megleren excels at complying with all national and Community legislation on data protection, privacy and information security.
We are committed to always protect the data of our clients, so we can continue to promote a Personal Data Protection System and an Information Security System, to ensure with the greatest rigor compliance with the general legal regime of the Data Protection, namely the General Data Protection Regulation.
All information requested from this website or by any other form will be safeguarded by this privacy policy.
For any clarification or additional information to exercise your rights in this area, we would like you to contact the Mercator Group by email, at po@portugalmegleren.no, indicating the subject of the request, as well as a telephone contact and an e-mail.
Collection and processing of data
The type of personal information we can collect includes:
- Name;
- Home and / or work telephone;
- Mobile phone;
- Address of residence and / or place of employment;
- E-mail address;
- Spouse’s name;
- Copies of identification documents;
- Professional information;
- Details of your property;
- Details of your properties’ search.
The personal data collected by the Mercator Group are treated in a computerized way, in certain cases in an automated way, including file processing or profile definition and in the field of pre-contractual, contractual or post-contractual relationship management in accordance with national and Community legislation.
Usage and purpose of processing data
Our goal is always to provide the best possible service to our clients so we can use the information of your personal data obtained so that we can make known all the relevant information of your interest for the purpose of our activity development, information divulgation or promotional actions, and for commercial or marketing actions, in particular to promote actions to divulgation new products and services through direct communication, either by correspondence, by electronic mail, messages or telephone calls or any other electronic communications service, which may be transmitted to other Mercator Group companies.
The information and collection of the express authorization for these purposes will always be assured, and clients may at any time exercise their right to oppose the use of their personal data, sending a written request to this effect to Portugal Megleren.
Data Retention Deadlines
Personal data shall be preserved only for the period necessary and for the purposes which led to their collection or subsequent processing, and compliance with all applicable legal rules on archiving is ensured.
Use of Cookies
When you visit our site, a small text file (hereafter referred to as Cookie) is created and saved to your computer’s disk. This file will allow you not only greater ease and speed in access, but also to customize the page. In addition, by visiting the pages of our website, the technical information of your computer is identified, namely the IP (Internet Protocol), the operating system and the type of browser. This information is used to improve the quality of your visit and is not disclosed to any third party. Please note that most browsers automatically accept these files (Cookies), but you can delete them or set their automatic locking. To make these settings you must go to the “Help” menu of your browser. However, it should be noted that if you do not allow the use of cookies there may be some features that you will not be able to use.
Communication of Data to Other Entities
Except for compliance with legal obligations, in no case will there be communication of personal data of clients to third parties that are not subcontractors, Mercator Group companies or legitimate recipients.
The provision of information or the provision of services may involve the use of services of subcontracted third parties, including entities having their head office outside the European Union, for the provision of certain services, which may entail access by such entities to personal data of clients.
In these circumstances, the Mercator Group will only resort to subcontracted entities that present adequate guarantees of execution of appropriate technical and organizational measures that comply with applicable regulatory requirements, and these guarantees are formalized in a contract signed between Mercator and each of these third entities.
Security measures
Portugal Megleren undertakes to adopt several security measures in order to protect personal data against unauthorized disclosure, loss, misuse, alteration, processing or access, as well as against any other form of illicit treatment.
It is the exclusive responsibility of clients to manage the access codes, not sharing them with third parties, and in the case of the computer applications used to access the channels, to maintain and keep the access devices in a safe condition.
In the case of subcontracting by the Mercator Group to third parties who may have access to the personal data of clients, they will be obliged to adopt the security measures and protocols necessary to protect the confidentiality and security of personal data, as well as prevent unauthorized access, loss or destruction of personal data.
Exercise of Rights of Owners of Personal Data
Portugal Meglerens clients may, at any time, exercise their rights of data protection and privacy, the rights of access, rectification, erasure, portability, limitation or opposition to the treatment, under the terms and with the limitations in the applicable standards.
Any request for the exercise of data protection and privacy rights must be addressed in writing by the respective owner to Portugal Megleren.
Incident Reporting
Any occurrence of violation of personal data that causes accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access to personal data transmitted, stored or otherwise treated, should be communicated to the Mercator Group by email, at po@portugalmegleren.no.
Clients also have the right to file a complaint regarding the processing of their personal data by Portugal Megleren to the National Data Protection Commission, the Portuguese data protection authority. Their contact information is as follows:
Rua de São Bento nº 148, 3º, 1200-821 Lisboa
Tel: +351 213928400 – Fax: +351 213976832
E-mail: geral@cnpd.pt
Privacy Policy Amendment
Portugal Megleren reserves the right to make any changes deemed appropriate or necessary to this Privacy and Data Protection Policy, and its publication in the different channels is guaranteed to protect its transparency and information to clients.
Express Consent and Acceptance
The free, specific and informed disclosure of personal data by the respective owner implies the knowledge and acceptance of the conditions contained in the Data Protection and Privacy Policy, considering that, by using the channels or by making your personal data available, they are expressly authorizing their treatment.
